Terms of Service

Welcome to Mica Growth, a service operated by ACAI Enterprises LLC ("Mica Growth," "we," or "us"). These Terms of Service ("Terms") govern your use of our software-as-a-service platform and related services ("Services").

Agreement to Terms

By accessing or using Mica Growth, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

Use of Services

Mica Growth provides AI-powered receptionist and messaging automation tools designed for plumbing and HVAC service businesses.

You agree to:

• Use the Services only for lawful business purposes
• Obtain proper customer consent before initiating communications
• Comply with all applicable local, state, federal, and carrier regulations

ACAI Enterprises LLC SMS Notifications Program

Program Name: ACAI Enterprises LLC SMS Notifications

Program Description: Service-related SMS messages including demo confirmations, scheduling updates, onboarding notifications, appointment reminders, missed-call follow-ups, and account support communications.

How to Opt In: Consent is obtained through an optional SMS consent checkbox on our contact form at https://micagrowth.co/contact. Checking this box is completely optional and is not a condition of submitting the form or receiving any service.

Message Frequency: Message frequency varies based on your interactions with us.

Cost: Message and data rates may apply. Contact your wireless carrier for details.

How to Opt Out: Reply STOP to any SMS message from us at any time to unsubscribe. You will receive a final confirmation message and no further messages will be sent.

How to Get Help: Reply HELP to any SMS message for assistance, or contact us at privacy@micagrowth.co.

Supported Carriers: AT&T, T-Mobile, Verizon Wireless, Sprint, Boost Mobile, U.S. Cellular, Metro PCS, Cricket, and most other U.S. carriers. Carriers are not liable for delayed or undelivered messages.

Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full details.

If promotional or marketing-related messaging is offered in the future, separate and explicit consent will be required prior to sending such messages.

You agree to use Mica Growth only for lawful, consent-based communications and to comply with all applicable messaging regulations and carrier requirements.

SMS Messaging Terms

The Services may include service-related SMS communications such as appointment confirmations, scheduling updates, reminders, and two-way customer messaging.

Customers must provide explicit consent before receiving recurring SMS messages.

Message frequency may vary. Message and data rates may apply.

Customers may opt out at any time by replying STOP. Customers may reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

You agree to use Mica Growth only for lawful, consent-based communications and to comply with all applicable messaging regulations and carrier requirements.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account.

Payment and Billing

Subscription fees are billed according to your selected plan. Fees are non-refundable unless otherwise stated. Failed payments may result in service suspension.

Intellectual Property

All software, technology, and intellectual property associated with Mica Growth are owned by ACAI Enterprises LLC or its licensors. Unauthorized use is prohibited.

AI-Generated Content

AI-generated responses are provided as operational assistance. You are responsible for reviewing and ensuring that outputs align with your business practices and legal obligations.

Prohibited Conduct

You may not:

• Engage in unlawful or abusive behavior
• Send spam or unauthorized messages
• Attempt unauthorized access to systems or data
• Reverse engineer or exploit the platform
• Sell or misuse customer data

Termination

We may suspend or terminate access to the Services for violations of these Terms, non-payment, or misuse of the platform.

Disclaimers

The Services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted service or error-free operation.

Limitation of Liability

To the maximum extent permitted by law, ACAI Enterprises LLC shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid in the previous 12 months.

Governing Law

These Terms are governed by the laws of the State of Florida.

Changes to Terms

We may update these Terms periodically. Continued use of the Services constitutes acceptance of any updates.